Last updated: 04/08/2026
Fayvora (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
1. Information We Collect
Information you provide directly:
• Name, email address, phone number
• Shipping and billing address
• Order details and purchase history
• Messages you send to our support team
Information collected automatically:
• IP address, browser type, device information
• Pages viewed, time on site, referring website
• Cookies and similar tracking technologies (see Section 6)
Payment information: Payments are processed by secure third-party payment providers. We never see or store your full card number.
2. How We Use Your Information
We use your information to:
• Process and deliver your orders, including sharing shipping details with our fulfillment and logistics partners
• Send order confirmations, tracking updates, and support responses
• Respond to your enquiries and handle returns or claims
• Send marketing emails, only if you have opted in (you can unsubscribe at any time)
• Improve our website, products, and customer experience
• Detect and prevent fraud, and comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We share it only with:
• Fulfillment and shipping partners — to produce, package, and deliver your order
• Payment processors — to complete transactions securely
• Service providers — such as email, analytics, and customer-support platforms that help us operate the store
• Legal authorities — where required by law or to protect our legal rights
All partners are required to handle your data securely and only for the purpose of providing their service.
4. International Transfers
Because we ship worldwide and work with international partners, your information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure your data receives adequate protection wherever it is processed.
5. Data Retention
We retain your information only as long as necessary to fulfil orders, meet legal and tax obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time (see Section 7).
6. Cookies
We use cookies and similar technologies to keep your cart working, remember your preferences, measure site performance, and (with your consent where required) support marketing. You can manage or disable cookies in your browser settings; some site features may not function without essential cookies.
7. Your Rights
Depending on your location, you may have the right to:
• Access a copy of the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent to marketing at any time
• Lodge a complaint with your local data protection authority
To exercise any of these rights, email orders@fayvora.com . We will respond within 30 days.
8. Data Security
We use industry-standard technical and organisational measures — including SSL encryption — to protect your information. No method of transmission over the internet is 100% secure, but we work continuously to safeguard your data.
9. Children’s Privacy
Our Site is not directed at children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest version. Material changes will be communicated on this page.
11. Contact Us
For any privacy questions or requests:
Email: orders@fayvora.com